Consumer affairs order form

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What's New

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• Comments are requested from all stakeholders on "Unit of measurement for sale of ‘food wrapping paper and Aluminium foils’ used for carrying food products in "kg" and/or "metre"
• The Consumer Protection (Salary, allowances and conditions of service of President and Members of the State Commission and District Commission) (Amendment) Model Rules, 2024.
• Extension for seeking Public comments are solicited on the proposal to amend Rule 3 of the Legal Metrology (Packaged Commodities) Rules, 2011- reg
• Extension of timeline for submission of comments/ feedback/ suggestions on draft Guidelines for the Prevention and Regulation of Unsolicited and Unwarranted Business Communication, 2024
• Public comments are solicited on the proposal to amend Rule 3 of the Legal Metrology (Packaged Commodities) Rules, 2011 upto 29.7.2024
• Draft Amendment of Recruitment Rules to the posts Director (IILM)-reg.Draft Amendment of Recruitment Rules to the posts Director (IILM)-reg.
• Draft Rules on Breath Analyzer for comments from stakeholders – reg
• The draft Guidelines for the Prevention and Regulation of Unsolicited and Unwarranted Business Communication, 2024
• Amendment of Recruitment Rules to the posts Metrological Assistant (LM)- reg.
• Advertisement for filling up the post of Deputy Registrar in Level-12 in NCDRC by composite method (deputation/promotion) on the website of DoCA – reg.
• Draft Rules on Moisture Meters for cereal grains and oilseeds for comments from stakeholders – reg
• Draft Rules on Radar equipment for the measurement of the speed of vehicles for comments from stakeholders-reg
• Amendment of Recruitment Rules to the posts Director (LM), Deputy Director (LM) and Assistant Director (LM)- reg.
• Advisory in terms of Consumer Protection Act, 2019 on Prohibition of Advertising, Promotion, and Endorsement of unlawful activities prohibited under various laws
• Draft Guidelines for prevention and regulation of Greenwashing.
• Draft Guidelines for Prevention of Misleading advertisement in Coaching
• Advertisement in respect of the post of Registrar, NCDRC on the website of Department of Consumer Affairs
• Advertisement for filling up the post of Joint Registrar in Level-13 in NCDRC by composite method (deputation/promotion) on the website of DoCA – reg
• Draft Rules on Gas Meters for comments from stakeholders – reg.
• Applications are invited for filing up the various posts in the National Consumer Disputes Redressal Commission, on deputation basis for a period of three years- reg
• Extension of Last Date for online Application for Engagement of Sr. Young Professionals and Young Professionals on contract basis in Department of Consumer Affairs
• Engagement of Sr. Young Professionals and Young Professionals on contract basis in Department of Consumer Affairs
• Draft Amendment Recruitment Rules,2023 for the post of Assistant Director (Official language), NTH, DoCA-reg
• The Guidelines for Prevention and Regulation of Dark Patterns, 2023
• Bid Query Clarification in respect of "Appointment of an agency to Design, Develop, lmplement and Manage the Al-enabled single window interface across NCH Omni-channels with Operation and Maintenance for 3 years"
• The clarification against the Queries received by entities in r/o RFP with Bid No. GEM/2023/B/4164885 on the subject "Appointment of an Agency to Design, Develop, Implement, and Manage the ODR for DoCA with Operation and Maintenance for 3 years"-reg
• Filling up of the posts of General Manager (Commercial) and General Manager (Accounts & Finance) in NCCF on deputation basis -reg
• Request for Proposal for “Selection of an agency to Design, Develop, Implement And Manage the Online Dispute Resolution Platform for Department of Consumer Affairs along with its Operation & Maintenances for 3 years”
• Selection for the post of Member in National Consumer Disputes Redressal Commission (NCDRC) - reg.
• Expression of Interest For Appointment of Public Sector Bank to Design, Develop, Implement & Manage
• Notification for enforcement of provisions of LM ACt under the Jas Vishwas Act, 2023
• REQUEST FOR PROPOSAL FOR ENGAGEMENT OF MANAGEMENT CONSULTANT FOR STRATEGIC TRANSFORMATION SUPPORT FOR BUREAU OF INDIAN STANDARDS AND DOCA.
• UNCTAD appreciates the Department of Consumer Affairs for the initiatives being undertaken for the implementation of Consumer Protection.
• Draft Guidelines for Prevention and Regulation of Dark Patterns, 2023
• Clarification on RFP for Design, Develop, Implement and Manage the Online Dispute Resolution Platform for Consumer Mediation with Operation and Maintenance for 3 years
• Jan Vishwas (Amendment of Provisions) Act, 2023
• The Legal Metrology (Packaged Commodities) (Amendment) Rules, 2023
• Additional Influencer Guidelines for Health and Wellness Celebrities, Influencers and Virtual Influencers
• Notice- Last date for receipt of applications for filling up the post of Registrar, National Consumer Disputes Redressal Commission(NCDRC) by composite method (deputation/promotion) - regarding
• Filling up one post of the Registrar in Level-14(Rs.144200- 218200) in the pay matrix in the National Consumer Disputes Redressal Commission (NCDRC), New Delhi by composite method (deputation/promotion) - regarding.
• REQUEST FOR PROPOSAL (RFP) FOR SELECTION OF AGENCY FOR OPERATIONALIZATION AND MAINTENANCE OF NATIONAL CONSUMER HELPLINE (NCH) FOR A PERIOD OF THREE YEARS
• Engagement of Young Professional on contract basis
• REQUEST FOR PROPOSAL (RFP) FOR APPOINTMENT OF CONSULTANT / CONSULTANCY FIRM FOR ESTABLISHMENT OF TECHNICAL REQUIREMENTS FOR GENERATION & DISSEMINATION OF IST AND TO DEVELOP POLICY & REGULATORY FRAMEWORK FOR THE LEGISLATION OF INDIAN STANDARD TIME (IST)
• The Consumer Protection (Direct Selling) (Amendment) Rules, 2023
• The Removal of Licensing Requirements, Stock Limits and Movement Restrictions on Specified Foodstuffs(Amendment) Order, 2023
• Hackathon Onion Grand Challenge - Result announcement (Stage - I)
• Advisory in terms of Consumer Protection Act, 2019, on risk to life & safety of consumers through Sale of Car Seat Belt Alarm Stopper Clips
• The Consumer Protection (Consumer Disputes Redressal Commissions) Amendment Rules, 2022 (1.25MB)
• Draft Central Consumer Protection Authority (Selection, Term of Office and Other terms and Conditions of Service of Chief Commissioner and Commissioners) Rules, 2022 (1.21MB)
• The Legal Metrology (Packaged Commodities) (Amendment) Rules, 2022 (1.11MB)
• Selection for the post of Member in the National Consumer Disputes Redressal Commission (NCDRC), New Delhi (1.15MB)
• Impact of GST on unsold stock of pre-packaged commodities-reg (1.23MB)
• Declaration of net quantity on edible oil etc. in volume with temperature violation thereof-reg (1.1MB)

notifications

• Department of Consumer Affairs is inviting Citizens to join a Video conference to Interact for Query/ Grievance Redressal
• Draft Central Consumer Protection Authority (Selection, Term of Office and Other terms and Conditions of Service of Chief Commissioner and Commissioners) Rules, 2022 (0.12 MB & pdf)
• The dated of application for engagement of experts & Professionals on contract basis in CCPA has been extended till 31.12.2022 (0.18 MB & pdf)
• Selection for the post of Member in the National Consumer Disputes Redressal Commission (NCDRC), New Delhi (0.14 MB & pdf)
• Expression of Interest (EOI) for appointment of Project Development Consultant (PDC) (12 MB & pdf)
• Inviting Public Consultation for declaring two or more prime constituents of the commodity on front side of the package with the Brand Name/ Logo (0.18 MB & pdf)
• The Legal Metrology (Packaged Commodities) (Second Amendment) Rules, 2022 (0.12 MB & pdf)
• Advisory in terms of CP Act 2019 concerning sale of Ayurvedic, Siddha and Unani Drugs (0.10 MB & pdf)
• Guidelines to prevent unfair trade practices and protection of consumer interest with regard to levy of service charge in hotels and restaurants

Hon’ble Minister

Shri Pralhad Joshi

Hon’ble MoS

Shri B. L. Verma

Hon’ble MoS

Smt. Nimuben Jayantibhai Bambhaniya

WELCOME TO DEPARTMENT OF CONSUMER AFFAIRS

Department of Consumer Affairs is one of the two Departments under the Ministry of Consumer Affairs, Food & Public Distribution. It was constituted as a separate Department in June 1997 as it was considered necessary to have a separate Department to give a fillip to the nascent consumer movement in the country.

The Department has been entrusted with the following work

• Implementation of Consumer Protection Act, 2019.
• Implementation of Bureau of Indian Standards Act, 2016
• Implementation of Standards of Weights and Measures - The Legal Metrology Act, 2009.